the Energy and Water Utilities Regulatory Authority (Consumer Complaints Settlement Procedure) Rules, 2020_GN 428 was issued by the Energy and Water Utilities Regulatory Authority (EWURA), which regulates electricity, petroleum, natural gas, water. It is dated 2020. The full text is available above as a PDF (531 KB), free to read and download.
This document is reproduced as published by the issuing authority. For advice on how it applies to your circumstances, speak to our team.